At Zephy Earth, we aim to provide a transparent and reliable experience when you purchase tree planting services.
- All purchases are non-refundable once confirmed, as they directly fund live reforestation projects.
- Refunds will only be issued in cases of:
- Duplicate payments; or
- Failed/unsuccessful transactions.
- If you believe a payment error has occurred, please contact us within 7 days of the transaction with proof of payment.
Subscriptions
- Subscription fees are non-refundable once charged.
- If you cancel, your subscription will remain active until the end of the current billing cycle, and you will not be billed further.
- Refunds will only be issued in cases of:
- Duplicate payments; or
- Failed/unsuccessful transactions.
Contact for Refunds: support@zephy.earth
