Zephy Earth Pvt. Ltd (“Zephy Earth,” “we,” “our,” or “us”) values your trust. This Privacy Policy explains how we collect, use, and protect your information when you visit our website zephy.earth, web app app.zephy.earth, or purchase trees and related services from anywhere in the world.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, shipping address (if applicable), and payment details.
- Transactional Information: Records of your purchases, tree planting preferences, and donation history.
- Subscriptions: We may collect and store information about your subscription status, payment history, and billing preferences.
- Technical Information: IP address, browser type, device information, cookies, and analytics data.
- Optional Information: If you create an account or join our newsletter, we may store your preferences and communication choices.
2. How We Use Your Information
We use your information to:
- Process and confirm your tree purchases.
- Issue tree-planting certificates and maintain your impact map.
- Communicate updates about your purchases, offers, or newsletters.
- Improve our website, services, and customer experience.
- Comply with Indian legal and taxation requirements.
- Subscription payment details are processed securely through third-party payment gateways (such as Razorpay or Stripe). Zephy Earth does not directly store your full payment card information.
We do not sell your personal data to third parties.
3. International Users
While Zephy Earth is based in India, customers worldwide can purchase trees. By using our platform, you agree that your data may be stored and processed in India and other jurisdictions where our partners operate.
4. Sharing of Information
We may share information with:
- Payment processors (e.g., Razorpay, Stripe) to complete transactions.
- Tree-planting partners/NGOs only for record-keeping (never for marketing).
- Service providers for website hosting, analytics, and communication.
- Legal authorities if required under Indian law.
5. Cookies and Tracking
We use cookies and similar technologies to enhance user experience, track traffic, and analyze engagement. You can disable cookies in your browser settings, though some features may not work properly.
6. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for non-essential communications.
- File a complaint with a local data protection authority.
8. Security
We use reasonable safeguards to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute protection.
9. Governing Law
This Privacy Policy is governed by the laws of India.
10. Contact Us
For questions or concerns, please contact:
Zephy Earth Pvt. Ltd
c/o Spacetime Management Pvt. Ltd
Flat 504, Savitri Cinema Complex
Greater Kailash II
New Delhi – 110048
India
Email: support@zephy.earth
